Tuza Maza Cafe
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Privacy Policy

Tuza Maza Cafe & Cakes | TMC Food Express

Last Updated: December 2024

About Us

At TMC Food Express ("we," "our," "us"), operated by Tuza Maza Cafe & Cakes, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how you can manage or delete your account.

1Information We Collect

We collect and process the following data to provide and improve our services:

  • Personal Information: Name, phone number, email, delivery address, and payment details.
  • Order Information: Items ordered, price, date/time, and delivery method.
  • Device & Usage Information: Device model, operating system, location (for delivery), and app usage data.
  • Feedback & Support Messages: Comments, reviews, or inquiries sent via app or email.

2How We Use Your Information

We use collected data to:

  • Confirm and deliver your food or cake orders.
  • Process secure online payments.
  • Provide offers, discounts, or updates (only with consent).
  • Improve menu, service quality, and customer experience.
  • Comply with local regulations and prevent fraud.

3Sharing of Information

We never sell your data. We share necessary details only with:

  • Delivery Partners: For order delivery.
  • Payment Gateways: To securely process transactions.
  • Technical Service Providers: For maintaining app and website functions.

All partners comply with strict data protection standards.

4Data Security

We use:

  • SSL encryption for secure transmission.
  • Restricted access to personal data for authorized staff only.
  • Regular monitoring to prevent misuse or unauthorized access.

5Your Rights

You can:

  • View, edit, or update your personal details.
  • Withdraw marketing permissions at any time.
  • Request account deletion and removal of all personal data (subject to legal or financial requirements).

Account Deletion Request

If you wish to permanently delete your account and data from TMC Food Express, please visit the following page:

👉 https://www.tuzamazacafe.com/account-deletion

or contact us directly at tuzamazacafeandcakes@gmail.com with the subject line "Account Deletion Request – TMC Food Express".

We will process your request within 7 business days.

6Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the app and on our official website. Continued use of our services means you accept any updates.

7Contact Us

Address

Tuza Maza Cafe & Cakes, Takali Haji, Taluka Shirur, District Pune, Maharashtra, India

Business Hours

10 AM – 10 PM (Mon – Sun)